I'm Mark Cromwell — a software engineer with 30+ years building systems that have to work, for healthcare, aerospace, and manufacturing. I now work independently, shipping custom software faster with my own AI-augmented practice — without giving up engineering rigor.
Direct, senior-level engineering — from first requirement to a deployed, maintained system. Small enough to be hands-on; experienced enough to get it right.
Bespoke applications, internal tools, and line-of-business systems — scoped to what you actually need, built to last, and shipped to production.
Deep experience with claims, eligibility, membership, and compliance-driven software from two decades in health-plan administration. I know the domain.
I build with an agentic, AI-assisted pipeline — more software, delivered faster, without giving up engineering rigor or human review at every step.
Three decades across languages and platforms. I untangle, modernize, and integrate aging systems instead of forcing a risky rip-and-replace.
Containerized services, edge apps, and managed databases — deployed with sensible CI, monitoring, and rollback so it stays up.
Architecture review, build-vs-buy, code and process audits — and a straight answer when you need a second senior opinion you can trust.
A few representative systems I've designed and built. Client-specific details are kept in confidence — happy to walk through any of these on a call.
I designed and operate a multi-agent delivery pipeline that takes a requirement through design, build, automated adversarial review, and deployment — with a human approval gate at every step. It's the engine behind how I ship client work faster without cutting corners.
Web-based sizing and engineering calculators for a manufacturing firm, deployed to the edge for fast, global access — with the validation and guardrails that regulated engineering work demands.
An end-to-end pipeline that generates, quality-checks, and distributes a serialized content catalog across channels — turning a manual, multi-step production process into a reliable, mostly hands-off system.
I started writing software for aerospace and manufacturing in the mid-90s — systems that inspected parts for military and space programs, and that ran the factory floors making film and photographic materials. The standard there was simple: it has to be right, and it has to keep running.
I spent the next two-plus decades at a Blue Cross Blue Shield health plan, building and maintaining the software that runs a health insurer — claims and benefits administration, eligibility, ID cards held to strict BCBS Association standards, and pharmacy-system migrations. Real systems, real members, real consequences.
Today I work independently. I've built my own AI-augmented software factory — an orchestrated, multi-agent development pipeline with human review at every gate — and I use it to deliver custom software and automation for clients faster than a traditional shop, while keeping the engineering judgment that thirty years buys you.
Production systems with real stakes — anonymized, but every one was live.
Re-architected a health plan's member ID-card system to meet strict Blue Cross Blue Shield Association standards.
Automated eligibility calculation and enrollment for a state Child Health Plus program, replacing manual entry.
Built supplier-rating and inspection systems for military and aerospace programs serving 20,000 concurrent users nationwide.
Led data migrations between enterprise pharmacy-benefit platforms with continuity of coverage for members.
A career spent on systems where correctness mattered — now applied to your project.
Custom software, automation, and AI-augmented development for clients. Designed and operate a multi-agent software-delivery pipeline; ship containerized and edge-deployed applications.
Built and maintained core health-plan software: benefits and claims administration on Facets, eligibility automation, the member ID-card system to BCBS Association standards, and pharmacy-system migrations. C++, C#, VB, ASP, SQL, Sybase.
Manufacturing-support systems for film and photographic-paper production. C, C++, Fortran, VAX/VMS, Unix, IBM Message Queue.
A manufacturing-support and supplier-rating system for military and space programs, serving 20,000 concurrent users nationwide. C, Pascal, Fortran, VAX/VMS.
Tell me what you're building or where you're stuck. I take on a small number of engagements at a time, so you get senior attention from start to finish.
Prefer to write directly? markcromwell@gmail.com · Available for select remote / U.S. engagements · Florida-based.